Troy Gormally is unique in the business. Call backs are well within 24 hours. He is honest and, importantly, if the schedule is too tight due to weather or other reasons, he is upfront why my job is late or needs to be delayed. I appreciate that honesty. His staff reflects his ideals. I always look forward to seeing the Natural Creations trucks arrive because I know the job will be done to the highest of standards. As I see their trucks leave, once again I have a little piece of heaven in my yard.