on Photos to Enlarge)
When I committed myself to writing a newsletter, I had hoped to write
one every other month. However, nearly a half of a year has passed
since I wrote the last one. I guess that I have been pre-occupied
with the operation of our business. Its success is very important
to me; after all, our business no longer supports just I
also supports nine other employees and their families.
During this past spring and summer, our demand has grown tremendously.
All of our clients are very important to us; nevertheless, previous
clients are our priority. We refuse to become "spread too thin"
so as not to be able to maintain the level of customer satisfaction
and service that our clients' desire. This means that we are sometimes
forced to decline new projects or to defer them to a later date.
I always tell our employees that if we cannot take pride in our work,
than we might as well be doing something else.
This has been a record year for us in many ways. We have completed several new
landscape projects, and we continue to manage the health and growth of many others.
Did you know we maintain over twenty-five residential landscapes, excluding lawns,
on a monthly or semi-monthly schedule? Did you know our field employees, on average,
have been with our company for 2.5 years? Not too bad for a five year old company.
Employee retention is important to us, although it is rare in this field. Did
you know we completed landscape projects, this year, for three homes whose individual
home value exceeds two million dollars? Did you know we installed over twelve
semi-loads of mulch this past spring, nearly 880 cubic yards or 7,920 three cubic
foot bags? Did you know we installed over 3,200 square yards of sod this past
spring and summer?
While I have the chance, I must, of course, comment on our weather.
I have only one quote: "Only in Kansas City." Where else
can there be a record cold winter that kills or injures so many plants,
a record rainfall for June that watered all of our spring replacements,
and a miserably hot and humid summer? Only in Kansas City. The weather
has kept us guessing, and it has often made scheduling and completion
of projects a challenge.
I would like to officially welcome and introduce our Project Coordinator, Nate
Helland, who joined us this spring. Many of you have already met Nate, yet I
am still getting used to having such a fine plantsman working for the best interest
of our clients. Nate has a degree in horticulture from South Dakota State University.
He selects nearly all of the plants for our projects and his expectations are
Before I close, I would like to take this opportunity to wish a happy
birthday to my grandfather, Raymond Frazee, who resides in Worthington,
Minnesota. He will turn eighty on September 17, of this year. "Happy